Personal Information Collected
The Groupe Dentaire La Vallée must collect the personal information necessary for providing dental care through the attached confidential medical-dental questionnaire, which is presented to you for signature. The confidential medical-dental questionnaire is kept in your dental file, and your dental file is stored on digital media with access controlled by access codes. Only healthcare personnel will have access to your health information, and administrative personnel will only have access to the information necessary for their duties (billing, appointment scheduling, communication with insurance companies).

Your Rights

• Right to access your dental file to review its contents
• Right to correct certain elements of your file
• Right to obtain a copy of your file
• Right to withdraw your consent to the communication or use of information
• Right to restrict or refuse access to your information
• Right to be informed if your information is shared outside of Quebec

If you wish to exercise any of your rights or file a complaint, please make your request in writing to the person responsible for the protection of personal information, Linda Maltais, at vieprivee@groupedentairelavallee.com.

Duration of Retention of Personal Information
Your dental file is kept for five years following the last entry or addition to the file, in accordance with the law. After this period, it will be destroyed in a way that ensures its confidentiality.

Through its website, Groupe Dentaire La Vallée collects personal information about you. The clinic is committed to ensuring the protection of your personal information and invites you to review this privacy policy.

Personal Information Collected Automatically
When you connect to our website, certain personal information is exchanged between your computer and our server. This exchange is necessary for the data on our site to be correctly communicated to the equipment you are using. This personal information is retained by the clinic only for technical and statistical purposes related to the performance of our website.

The information collected includes:

• The domain name of your Internet service provider
• Your IP address
• Your browser (e.g., Explorer, Firefox)
• Your operating system (e.g., Windows, Mac OS)
• The date and time of your visit
• The web pages you visited

Use of Cookies
The clinic does not permanently store any connection cookies (commonly known as “cookies”). Only a temporary connection cookie is used during your visit to our site to improve the performance of certain features. You have the option to disable cookies through your web browser. However, disabling cookies may restrict certain functionalities of our website.

Personal Information Voluntarily Provided by Email or Form
Personal information you voluntarily provide through email or the contact form on our website, such as your name and email address, will only be used to allow clinic staff to respond to your request or address your inquiry and will not be retained.

Confidentiality Commitment
All clinic employees have signed a confidentiality agreement.

Responsible for the Privacy Policy
For any questions regarding this policy or for any complaints related to non-compliance, please contact Linda Maltais, the person responsible for protecting personal information, in writing at vieprivee@groupedentairelavallee.com.

1 Art. 124 Law 25 / 32 LPRPSP
Law 5